How to Pack and Ship Your Items Safely

We've Made A Deal. Now What? Welcome to our Safe Shipping Guide!

IMPORTANT NOTE: If you are ready to ship, please print a FEDEX label charged to our account (inquire for a link to our FedEx page)

Communicate, Communicate — Keep Us Informed

BEFORE shipping your items, notify us of your shipment plans. It's best to do this in writing by replying to the BID email. We need to be aware of incoming packages so we can process your payment as quickly as possible.

Ready to Pack and Ship?

Once you have notified us of your shipment plans, it is time to pack and ship. You will print a FedEx label and all shipping and insurance charges will be paid by us.

Package your items, tape the FedEx label on the box, and take the box to any FedEx Kinkos or FedEx Office location (or call 1-800-FedEx to arrange a pick up). All costs including insurance are paid by us. You track the package at the FedEx.com website using your tracking number from the label (be sure to save a copy of the tracking number).

WHERE CAN I GET BOXES? You can get free boxes at FedEx, or you can buy heavy duty shipping boxes for a very low price at Wal-Mart, Walgreens, Office Depot, or Staples.

HOW DO I PACK THE ITEMS? You can place the entire collection in its original book into the box, and then place bubble wrap or wadded up newspaper, or those pesky peanuts around the items. WOODEN BOXES: We may not need the wooden box (we are already overflowing with them and rarely get an order for one). In that case, you remove the medals or ingots from the wood case, then carefully wrap each medal or ingot in tissue paper or sandwich baggies, then place the whole set into a One Gallon Ziplock Bag. This bag is then placed inside the box and padded with lots of bubble wrap or other material. The goal is to prevent movement inside the box once it is sealed.

sell HOW DO I SEAL THE BOX? Use lots of heavy 2 inch Scotch Strapping Tape (available at Walmart, Walgreen’s and many stores) After taping the box(es) securely, make sure there are no old labels visible on the outside of the box. If there are, cover them up. Sometimes FedEx will help you fix this by putting their own tape over the box when you're ready to mail it. If you're not sure, just bring to FedEx and they'll help you out.

WILL FEDEX DO THE PACKING FOR ME? Yes, but it will cost you a samll fee. We do not reimburse the costs of having a packing service package the contents for you.

Drop Off The Package At FED EX (or schedule a pick up) or Your Preferred Shipper

Once everything is packaged properly, it's time to go to drop off the package. If you are shipping in advance of payment using our FedEx account, simply drop off the package at any FedEx drop box or location. If shipping by post office, you will need to buy insurance, you cannot simply give your package to the mail man.

If you'd like to use a different shipping provider or carrier (other than the FedEx), it is OK but shipping costs will probably be much higher. To save money, we highly recommend the FedEx. If shipping by Fed Ex or UPS, be sure to request GROUND SERVICE to save money.

Using our FedEx account, we are responsible if your items are lost or damaged during shipment and we will pay for your items even if they are lost in transit (we have a $25,000 shipper's insurance policy which covers every package we receive). If you use UPS or US Postal Service, if items are lost or damaged in transit, your insurance will cover it. This is why it is so important to securely and carefully package your items in gorilla-proof packaging.

IMPORTANT! Include Your Details Inside

It is VITAL that you include your full name, address, phone number, email, and details about the deal in a letter inside the package. Too many sellers forget to include details INSIDE the package, and when the box gets thrown away, we have no idea how to contact you.

Also, be sure to include an inventory list of the items you are shipping (or if you have been corresponding with us through e-mail, enclose a copy of the last e-mail sent or received).

Notify Us That Shipment Is On Its Way

Send an email message to confirm the shipment has taken place.

Receive Payment

When 2nd Markets receives your shipment, we will send you a confirmation e-mail. Shortly thereafter (usually the same day, not more than 2 business days), we will notify you via email that shipment has been received and payment will be made. This offer will always be a confirmation of the original offer sent to you, unless a mistake has been made by you when describing what you had. NOTE: in the rare event of an economic collapse or world calamity, we reserve the right to cancel offers and return your items to you at our cost.